{"product_id":"feedback-level-1","title":"Feedback: Level 1","description":"\u003cp\u003e\u003cstrong\u003e\u003cspan style=\"font-size: 24.0pt; font-family: 'Open Sans'; color: windowtext; mso-font-kerning: 18.0pt;\"\u003eEmerging: Mindsets, Mechanics, and Micro-Actions \u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan style=\"font-size: 18.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003eSeparate Identity from Performance, Build Psychological Safety, and Drive Continuous Growth. \u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003eAre you or your team dreading performance discussions, tensing up when hearing \"I have some feedback for you,\" or struggling with vague, unhelpful critiques? Workplace communication isn't about avoiding friction or giving superficial praise... it’s about converting raw observations into objective data and creating an environment where candid, forward-looking coaching flows freely. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003eAcross 6 interactive 40–45 minute workshops, learners transition from defensive \"reloading\" to active, self-directed growth, mastering how to separate personal worth from task results, identify true psychological safety, eliminate crossed communication wires, structure objective messages using the Situation-Behaviour-Impact (SBI) framework, and proactively pull micro-coaching from peers and leaders. Feedback is not a personal attack; it is neutral, objective data you can choose to use to get better. The true measure of capability is not that you can avoid discomfort, but that you can pause defensiveness, extract actionable data, and continuously adapt before small issues turn into costly mistakes. \u003c\/span\u003e\u003c\/p\u003e\n\u003cblockquote\u003e\n\u003cp class=\"MsoNormal\" align=\"left\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: left;\"\u003e\u003cb\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003eLeader-Led \u0026amp; Ready-to-Run:\u003c\/span\u003e\u003c\/b\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003e Designed for internal leaders to facilitate easily, the complete kit includes step-by-step facilitator scripts, granular timing breakdowns, small-group activities, and troubleshooting solutions needed to seamlessly run every session. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" align=\"left\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: left;\"\u003e\u003cb\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003eOne-Time Investment, Unlimited Scale:\u003c\/span\u003e\u003c\/b\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003e Purchase the kit once and deliver it over and over again across your entire organization. Upskill unlimited teams, team leads, and new hires without per-seat licensing fees, subscriptions, or expensive external facilitators. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" align=\"left\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: left;\"\u003e\u003cb\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003eBest for:\u003c\/span\u003e\u003c\/b\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003e All team members, team leads, emerging managers, and business leads looking to eliminate feedback anxiety, build high trust, and establish an active learning culture. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" align=\"left\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: left;\"\u003e\u003cb\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003eKey Takeaway:\u003c\/span\u003e\u003c\/b\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003e You’ll gain a practical, end-to-end framework to separate identity from work tasks, structure objective camera-test messages, listen without defensiveness, and build a high-trust team environment driven by proactive feedback pulling. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/blockquote\u003e\n\u003ch3 class=\"MsoNormal\" align=\"left\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: left;\"\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003eThe 6-Workshop Journey: \u003c\/span\u003e\u003c\/h3\u003e\n\u003cblockquote\u003e\n\u003cp class=\"MsoListParagraphCxSpFirst\" align=\"left\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-add-space: auto; text-align: left; text-indent: -18.0pt; mso-list: l0 level1 lfo1;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: windowtext;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e      \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cb\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003eThe \"Why\" of Feedback:\u003c\/span\u003e\u003c\/b\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003e Reframe feedback from a personal threat into neutral, actionable data by separating individual identity from daily work performance. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoListParagraphCxSpMiddle\" align=\"left\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-add-space: auto; text-align: left; text-indent: -18.0pt; mso-list: l0 level1 lfo1;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: windowtext;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e      \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cb\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003ePsychological Safety 101:\u003c\/span\u003e\u003c\/b\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003e Define true psychological safety as interpersonal risk-taking rather than artificial politeness, spotting warning signs and practicing micro-actions that build trust. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoListParagraphCxSpMiddle\" align=\"left\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-add-space: auto; text-align: left; text-indent: -18.0pt; mso-list: l0 level1 lfo1;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: windowtext;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e      \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cb\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003eThe Three Types of Feedback:\u003c\/span\u003e\u003c\/b\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003e Categorise feedback into Appreciation, Coaching, and Evaluation to eliminate \"crossed wires\" and dismantle the trust-eroding \"Feedback Sandwich\" myth. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoListParagraphCxSpMiddle\" align=\"left\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-add-space: auto; text-align: left; text-indent: -18.0pt; mso-list: l0 level1 lfo1;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: windowtext;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e      \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cb\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003eThe SBI Model (Basics):\u003c\/span\u003e\u003c\/b\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003e Master the Situation-Behaviour-Impact framework and pass the Camera Test to transform vague, subjective judgments into objective, actionable observations. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoListParagraphCxSpMiddle\" align=\"left\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-add-space: auto; text-align: left; text-indent: -18.0pt; mso-list: l0 level1 lfo1;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: windowtext;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e      \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cb\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003eListening to Understand:\u003c\/span\u003e\u003c\/b\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003e Break the defensive \"reloading\" habit by utilizing the \"Repeat Back\" circuit breaker to verify message data before formulating a response. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoListParagraphCxSpLast\" align=\"left\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-add-space: auto; text-align: left; text-indent: -18.0pt; mso-list: l0 level1 lfo1;\"\u003e\u003c!-- [if !supportLists]--\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: windowtext;\"\u003e\u003cspan style=\"mso-list: Ignore;\"\u003e·\u003cspan style=\"font: 7.0pt 'Times New Roman';\"\u003e      \u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c!--[endif]--\u003e\u003cb\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003eAsking for \"Low-Stakes\" Feedback:\u003c\/span\u003e\u003c\/b\u003e\u003cspan style=\"mso-bidi-font-size: 12.0pt; font-family: 'Open Sans'; color: windowtext;\"\u003e Shift from passively waiting for \"push\" feedback to actively \"pulling\" forward-looking micro-coaching using the targeted \"One Thing\" question.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/blockquote\u003e","brand":"Yzly","offers":[{"title":"Default Title","offer_id":53957102928148,"sku":null,"price":349.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1020\/4217\/3716\/files\/TPSFEE-Level-1.png?v=1788751509","url":"https:\/\/yzly.au\/products\/feedback-level-1","provider":"Yzly","version":"1.0","type":"link"}